it support

Our highly qualified technicians provide specialised IT support for individuals and businesses of all sizes. We understand that

our computers and peripherals have become an integral part of our lives and that we rely on them functioning their best at all times.

Our Support offerings ensure that you get swift, professional assistance when you need it most.

We have the following support options available to assist you with any IT problem you may face:

Onsite Support

For more demanding, technical or physically limiting problems, such as cable testing,
Infrastructure support, hardware installation etc. Our technicians come to you and provide assistance at your premises.

Note that a call out fee does apply, and remote support
is often better suited.

Remote Support

Our Remote support solution is perfect for situations where a only remote
desktop session is needed. This works well for issues such as drivers, software
maintenance, network configurations, VoIP phone setup, Update management,
Mail setup and diagnosis etc.

Services Support

We offer support for any of our hosted solutions as well as assisting you with cloud
migrations, data ingesting and Website migrations to our servers. Chat to a friendly
consultant for more info.

Service contracts

It is favorable to have regular maintenance of your computers and
frequent health checks of your infrastructure. This is why Radiant has
created a series of Support contracts, with favorable tiers and pricing to match
various business sizes and needs. One of the biggest benefits is having the peace of
mind that you have your very own IT support on hand if and when an
emergency arises. With included Helpdesk, consulting and auditing, you
have a virtual IT department at your fingertips. Please contact us to get more
information and to speak to a knowledgeable and friendly consultant.

PostNet #432, Private Bag X4
Wierdapark, Gauteng, 0157

Phone: 087 150 1444
Email: info@radiantnet.co.za





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